RoboCab CareRoboCab Care docs: rider cards and rescues
How RoboCab Care works step by step: making rider cards, what riders can report, how a report reaches you, and how a rescue is confirmed and priced.
1. Make your rider cards
Tell us how many cabs you run. We give you a printable card per cab, each with its own code. It takes about a minute and costs nothing. You make them on the rider cards page and print them yourself.
2. Put a card in each cab
A rider card is a yellow card with a QR code that you put inside each cab. Place it where a rider sees it when they sit down.
3. What riders can report
Reports require a rider email so we can reply; a phone number is optional. The card code is random and says nothing about you.
- A spill or a wet seat
- Trash or food left behind
- A bad smell
- Someone was sick
- An item left behind
- Something damaged or broken
4. How a report reaches you
A rider report is read by a person and relayed to you using your contact details; it does not dispatch anyone on its own. We contact you with what was reported for which cab. We reply by email; we do not call or text.
5. Booking a rescue
Every request is confirmed for availability in your area before any charge. If an operator is available, we quote a price and arrival window for you to approve before a visit, with before and after photos. Nothing is booked or charged until you agree in writing.
Quick rescue $59, Spill rescue $89, Sick-seat rescue $149, with travel within 10 road miles included for confirmed requests; beyond 10 road miles, travel is quoted. The Ready plan is $109 a month per cab with 2 rescues included; Always Ready is $279 a month per cab with 6 included. Every price is pilot pricing, in USD, before tax.
Bigger jobs such as soaked foam, several seats, smoke or mold are quoted from the rider's report and your photos before anyone goes out.
Where we operate
We operate all the nearby cities and area within 100 miles of Seattle. Request a rescue on the main site.